NCAtrak Menu, Header,
& Footer
NCAtrak On-line Help
Click a link below or scroll through the file to locate the help you
need.
Working with Case Record tools in the Header and
Menu
Return to previous help
page – click Back Button.
NCAtrak is divided into 4 sections that display at
all times. The sections are listed below.
ü
Header - white space across the top of your screen,
ü
Menu – orange area on left
side of your screen,
ü
Footer - white space across the
bottom of your screen.
ü
Active Page - in the center of the
screen.
ü
Scroll Bars -
There is a menu scroll bar on the right side of the menu for navigating through
the menu when the options are expanded. There is also a scroll bar that
displays to the right side of the active page when the active page contains
more than will fit on your screen.
ü Your CAC Name and Logo
Your CAC name is added
from the name entered on the CAC/MDT set-up tab (See Administration on
Menu). You can also have your CAC logo
added by contacting NCA and providing the image electronically.
ü Managing the Session
Expiration
This is a timer located
in the NCAtrak header beneath the name of the person who is logged into
NCAtrak. The timer automatically counts down 15 minutes, at which time, your
session will expire. The feature is often called a “time out” feature in
web-based applications and is provided to help you maintain the privacy of your
records by locking access to the system from your computer after 15 minutes of
inactivity. If you are in the middle of entering data in a screen and stop to
take a phone call, it is always a good idea to click ‘SAVE’ just in case the
system ‘times-out’ while you are talking and the data you have entered is lost.
You will notice that the timer re-starts often as long as you are sending and
receiving information from the database. You will see a pop-up notice that
let’s you know when your session is about to expire.
There is only one item in the Footer but it is very
useful.
ü Log a Comment, Suggestion,
or Incident
This link is provided for you in the Footer so you
can share information with NCA about your experience with NCAtrak. Comments and suggestions give NCA feedback
about what you like and what you would like to see changed, enhanced, or added
to NCAtrak. Incidents are concerns you
have about the security, privacy, or confidentiality of the system or the data
in the system.
If
you suspect there a problem with security, privacy, or confidentiality you are
required to contact your CAC’s NCAtrak Security Officer or Executive Director
who can assist you in reporting the concern to NCA.
The NCAtrak menu is the orange colored section on
the left side of the page. Your Menu is customized to your privileges, with
access to NCAtrak features you are authorized to access. The Menu is one big
table of contents separated into sections called ‘menu options.’ Each menu
option contains links to NCAtrak pages related to that option. The menu scroll
bar on the right side of the menu gives you access to the menu options even
when they are all expanded. The NCAtrak menu is also an interactive source of
data that even changes to provide information about a case as you work in the
case record, and much more.
ü
Mini-tabs (Home, Help, Logout)
These three mini-tabs are quick links to help you
return to the home page (Home), access help for the NCAtrak page you are on
(Help), or log out of the system (Logout).
ü
Menu Scroll Bar Manager Icon
The scroll bar manager icon is a little tab beside
the Logout tab that is used to manage the menu scroll bar. The default setting for the scroll bar is for
it to display on the right side of the menu. When it is in this position it
will scroll the menu items only. The other option which you can activate when
you click the icon is for the scroll bar to move to the far right side of the
screen. In this position the scroll bar
will scroll the entire web-page, (menu, header, active page and footer) all as
one unit.
ü
Menu Options
The main menu items are
represented in rows on the NCAtrak Menu.
Each row has an expand/contract arrow. Click the item to expand the menu
to display links to the specific pages or ‘tabs’ of that feature. Click the
main item again to contract the menu so you can manage what displays on your
home page.
ü
Page Links within Each Menu Option
Each major menu option
contains additional links and information. The table below describes what’s
available in each major menu option and how to access it.
|
NCAtrak Menu (your
Menu options are specific to your user privileges) |
||
|
Menu Options |
What’s Available |
How to Access the
Information |
|
Cases |
Create New Case(s) |
·
Click to access the New Cases data
entry tab. |
|
Quick Search |
·
Enter a case number or last name
of an alleged victim/client to quickly locate a case. |
|
|
Recently Viewed Cases |
·
Click a name to access the case. ·
|
|
|
My Calendar |
Appointment Calendar |
·
Default view is for today’s date.
Use the arrows to move to a different month, or select a different month/year
in the drop down list. ·
Click a bold date in the calendar
and a list of your appointments for that day displays below the calendar. ·
·
Click the appointment itself to
access this appointment in the case record. |
|
View NCAtrak Calendar |
·
Click to access the NCAtrak
Calendar. |
|
|
Data Transfer |
Referrals |
·
Click to access list of referrals
from DCS (only for |
|
Search |
Case |
·
Click to search for cases. |
|
Person |
·
Click to search for alleged
victims/clients, parents, alleged offenders, siblings. |
|
|
Personnel |
·
Click to search for personnel
working on cases. |
|
|
Miscellaneous |
·
Click to access miscellaneous
search options. |
|
|
MDT |
Meeting List |
·
Click to access to the roster for
upcoming meetings. |
|
Attendee Set-up |
·
Click to set-up attendees who
routinely attend MDT meetings. |
|
|
Reports |
Management |
·
Click to access pre-formatted
statistical reports. |
|
Schedule |
·
Click to access pre-formatted
reports about schedules. |
|
|
Custom |
·
Click to create/access custom
reports. |
|
|
Set-up |
·
Click to set-up report footer,
default report viewing format, and age-ranges for custom reports. |
|
|
Administration |
CAC/MDT Set-up |
·
Click to manage defaults and
initial set-up for your CAC. |
|
Data Entry Fields |
·
Click to manage data field names
and custom data fields. |
|
|
Pick Lists |
·
Click to manage pick list items
in NCAtrak. |
|
|
Agencies |
·
Click to manage referral and MDT
member agency information. |
|
|
Personnel |
·
Click to manage names of professionals
who investigate reports, and provide services. |
|
|
Roles |
·
Click to create NCAtrak user
roles and manage privileges. |
|
|
News |
·
Click to create local news for
your CAC. |
|
|
Logs |
·
Click to monitor user access to
NCAtrak. |
|
|
Certificates |
·
Click to manage certificates
created for computers used to access NCAtrak. |
|
|
Help & Support |
News |
·
Click to view national and local
news stories. |
|
Documentation |
·
Click to access NCAtrak
documents. |
|
|
On-line Help |
·
Click to access a list of all the
on-line help files. This list is only available to Security Officers. All
other users can access any help file for active pages they are authorized to
access by clicking help on the menu. The help file will display in a pop-up
and will be specific to the page open in the active page area. |
|
|
Training Materials |
·
Click to access training
materials for NCAtrak. |
|
|
About NCAtrak |
·
Click to learn general
information about NCAtrak. |
|
|
About Me |
Update My Profile |
·
Click to change your password,
and/or update your personal contact information. |
The Case Record
displays in the Active Page area of the NCAtrak web-site. There are also some additional
tools in the Header and Menu when a case record is open.
ü
Additional
tools in the header:
The header expands to
include the case tabs, the Alleged Victim/Client name, the Case Number, and
links to other cases for the Alleged Victim/Client. Each of these additional
features is described below.
·
Tabs
– the information in a case record is divided into sections to allow CACs the
ability to set user privileges to access the data in a manner that meets your
local community needs for maintaining privacy and confidentiality. The tabs you
see are the tabs you have been given privilege to access. You will have either
view or edit access to the data in the tab.
·
CAC Case Number – The CAC Case
Number is a number generated by NCAtrak to ensure no case has the same number.
·
Other Cases for this
Alleged Victim/Client - This feature, located
in the header of all case records, notifies you that the Alleged Victim/Client
has another case in NCAtrak. You can click the case number and view a Case
Report that includes information entered on the tab you are on. For example, if you are working on the
General Tab the information displayed in the Case Report will include any
information entered on the General Tab for that case. Access may be denied if
you do not have privileges to view data from the other case.
ü Additional
tools in the menu:
The Menu expands to include links to people and upcoming events on this case, and case report links.
·
People – When
you are in a case record, the names of all of the people associated with the
case are listed. Hover over the name to view information about the person’s
role on the case and relationship to the alleged Victim/ client as well as some
demographic information for that person.
·
Upcoming Events – When
you are in a case record, all scheduled sessions, court hearings, and MDT
meetings related to this case are listed in this part of the menu. Hover over
the event to view additional information.
· Case Reports – When you are in a case record, a list of case-related reports displays here. To run the report, click the report name. If additional report parameters are needed such as a date range, the report will request them. These case reports are created in the Reports Tab and in Custom Reports. Refer to these features for more details about how to set up the reports.